Please make sure that your device appears here, right click on the device, and click 'Uninstall'.

Click on 'Sound, Video & Game Controllers'.

Just to make sure your device drivers are being uninstalled and reinstalled correctly, follow this process: Reinstalling USB device (controller) driver

Open your Serato software and try to connect your hardware.

(this is not always necessary, as with some Windows versions there is no option to set a device in this tab)

Check the Communications tab to see if you need to set the internal soundcard as the default device.

Select your computer's internal soundcard or microphone as the default Recording device.

Select your computer's internal soundcard or speakers as the default Playback device.If you are using a Windows computer with supported hardware and your hardware doesn't connect, you should: If this happens, Serato software will not be able to access your hardware's soundcard and therefore will not connect. When you connect your hardware to your Windows computer, your operating system may secure your hardware as the default soundcard for playback and recording in Windows. Not all USB cables are created equal and some provide higher connection quality.

Try connecting your controller using a different USB port and using a different USB cable. Visit your hardware manufacturers website for information, and if you need to install a driver make sure you restart your computer to ensure all updates are refreshed. Please make sure you have the correct driver installed from your hardware manufacturers website here It's good to restart after any kind of driver or software installation to make sure everything is working correctly.Ĭheck you have the correct drivers installedĪ lot of controllers need drivers to be installed before it will connect with a Windows computer. Having a hard time getting your controller to connect using Windows? Follow the troubleshooting steps below to get up and running.Ī classic troubleshooting step, but you would be surprised at the amount of people that bypass this one! Restarting your computer refreshes a lot of driver issues and refreshes the OS.

Serato dj intro hardware disconnected